Terms of service

Terms of Service

Welcome to Silk & Herb. By accessing or using our website (www.silkandherb.com) and purchasing our products, you agree to the following terms.

About Our Products Silk & Herb produces small-batch, handcrafted soap bars. Because each release is limited and handmade, quantities, textures, and exact appearance may vary slightly between bars. Shipping timelines for limited releases are noted on our Shipping Policy page and may differ from standard e-commerce timelines.

Orders and Payment All prices are listed in USD. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraudulent activity. Payment is processed securely at checkout.

Shipping Shipping timelines, rates, and coverage areas are described in our Shipping Policy. We are not responsible for delays caused by carriers once a package has left our facility.

Returns and Refunds Please refer to our Refund Policy for details on returns, exchanges, and damaged items.

Intellectual Property All content on this site — including text, graphics, logos, and images — is the property of Silk & Herb and may not be reproduced without permission.

Limitation of Liability Silk & Herb is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our products are intended for external use only; please discontinue use and consult a physician if irritation occurs.

Changes to These Terms We may update these Terms of Service from time to time. Continued use of our site after changes constitutes acceptance of the new terms.

Contact Questions about these terms can be sent to support@silkandherb.com.