Privacy policy
Welcome to Silk & Herb! Your privacy is important to us. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website, www.silkandherb.com.
Personal Information We Collect When you visit our Site, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and cookies. We also collect information about the pages you view and how you interact with the Site. This information helps us improve your browsing experience and understand our customers better.
How We Use Your Personal Information We use the information we collect to fulfill orders, communicate with you, and screen for potential risk or fraud. We may also use your information to provide you with information or advertising about our products or services that may interest you.
Sharing Your Personal Information We share your personal information with third parties to help us use it as described above. For example, we use Shopify to power our online store. We may also share your information to comply with applicable laws or respond to lawful requests.
Opting Out of Targeted Advertising You can opt out of targeted advertising by adjusting your settings on platforms like Facebook and Google. You can also opt out of some services through the Digital Advertising Alliance's opt-out portal.
Children Silk & Herb does not knowingly collect personal data from children under the age of 13. If you believe a child under 13 has provided us with personal information, please get in touch with us, and we will delete it.
Data Retention: We will retain your order information unless you ask us to delete it.
Changes to This Policy We may update this Privacy Policy to reflect changes in our practices or for other reasons. Please check this page periodically for updates.
Contact Us If you have questions about our privacy practices or want to make a complaint, please contact us at support@silkandherb.com.
Thank you for trusting Silk & Herb with your personal information. We're committed to protecting your privacy and providing you with a secure shopping experience.